Website Setup

If you just signed up as a new web hosting client, here are some common tasks that you can do to setup your website for the first time.

Domain Name Server Setup

If you bought your domain name from us, please skip this step. If you bought your domain name from someone else such as Yahoo or GoDaddy, please login to your domain registrar and change your name servers to:

    ns1.silkroad-consulting.com
    ns2.silkroad-consulting.com

This is not transferring a domain, it does not change domain ownership, it only directs traffic to our servers. You will not be able to use your website until you change your name servers. After you changed them, it may take from a few minutes up to a few hours for the change to propagate through the internet.

E-mail Accounts Setup (POP3)

First thing you usually want to do is to use the control panel to create a few e-mail accounts for your website, such as info@yourwebsite.com.

View video tutorial (courtesy of HostingZoom)

  1. Login to your control panel at: yourwebsite.com/cpanel
  2. Click on Mail (usually the first icon)
  3. Click on Manage/Add/Remove Accounts
  4. Click on Add Account
  5. Enter the e-mail name, password and quota

Tip: We recommend that you set a maximum limit quota on each mail box to prevent a bloated mail box from using up all your website storage space, for example, a mail box with too much junk mail.

If you are unable to access the control panel because a firewall is blocking port 2082, you can install this proxy script cpanelproxy.net or contact us.

Checking and Sending E-mail

After you setup your e-mail accounts, you can check them by using a POP3 e-mail program, such as Mozilla Thunderbird or Microsoft Outlook. View video tutorial (courtesy of HostingZoom).

Your e-mail server (POP3/SMTP) is: mail.yourwebsite.com

Tip: To save space on your server, we recommend that you configure your e-mail client to download e-mails from the server instead of leaving them on the server. If you download your e-mails, your e-mails will not count towards your website space usage and you can store as much e-mails as your local computer allows.

You can also check your e-mail on the internet using web mail by visiting: yourwebsite.com/webmail

Login to your web mail by using user name: yourname@yourwebsite.com

If you are unable to access the control panel because a firewall is blocking port 2095, you can install this proxy script cpanelproxy.net or contact us.

E-mail Forwarder Setup

An e-mail forwarder will forward e-mail from someone@yourwebsite.com to someoneelse@somewhereelse.com.

View video tutorial (courtesy of HostingZoom)

  1. Login to your control panel at: yourwebsite.com/cpanel
  2. Click on Mail (usually the first icon)
  3. Click on Forwarders
  4. Click on Add Forwarder
  5. Click on Add Forwarder again after you have filled in the fields

Upload Files

To start building you website, you need to upload web pages to your website. You can use CPanel (control panel) or FTP (File Transfer Protocol).

The root (base) folder of your website is public_html, you can also use www, it is a short cut to public_html.

To upload files using CPanel. Login to http://yourwebsite.com/cpanel. Click on the "File Manager" icon. Click on the yellow folder on the left of www. Click on "Upload file(s)." Click "browse" and select the file(s) you want to upload. We recommend that you upload a compressed archive such as a zip file or gz file. Click "Upload." If you uploaded a compressed archive, click on the file and click "Unpack" on the right panel.

View video tutorial (courtesy of HostingZoom)